Tech Support—Open 24/7/365*
We provide free-of-charge technical support for the life of
all our software products including direct-link, online forms and email support plus a
comprehensive FAQ.*
We also provide an extensive knowledgebase
and forum which are all open 24/7/365.*
For training please visit
VinylMaster Academy.
Please
Register for Support
|
Report a Bug
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Tech FAQ is the first place you should look for
fast answers to commonly asked technical questions
because we've answered
99.9%
of questions here.
Tech Support FAQ
|
Software FAQ
|
Activate Software
|
Email
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Direct-Link is available for ALL technical problems or queries. Please
lodge a ticket with a brief explanation of the problem you're
having and one of our highly-skilled technicians will usually reply to
you within
4 hours—often less.
Create a Ticket
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Knowledgebase provides a wealth of information on a wide range of topics on our software
and hardware and is the ideal place to learn about why things go
wrong, how to overcome problems and get FREE tutorials
and lessons.
Knowledgebase
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Forums our online forums are a great place to share
your experiences and chat with others and learn how they've
overcome any problems they've had.
Online Forums
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Email Support if you are experiencing difficulty
contacting us, downloading files, connecting to Knowledgebase, Forums or have lodged a ticket without any reply
in the past eight hours:
Please email:
tech@iifuture.com
|
Report a Bug
Note: Please keep inquires concise and focus
on the issue(s) listing each one separately.
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Training if you need help with learning how to use our software you'll be
pleasantly surprised to know that all VinylMaster software comes
with comprehensive and interactive training. For more
information please visit
VinylMaster Academy. |
